Frequent asked questions

1147438_25630648How can I get my PIN?

If you do not have a password to enter Tame Millas DISTANCIA or do not remember it, please click  here

What about if I forgot my PIN?

To get your PIN, click here and enter your birth date and DISTANCIA number. Your PIN will be sent by e-mail.

In case your account is not valid or your birth date has not been registered in our system, a form will be shown. Fill it out in order to receive assistance by our Tame Millas DISTANCIA team.

Make sure you provide all information on the form to validate your account.

How can I change my PIN?

If you wish to change your PIN, we recommend a familiar number only you know. To change PIN, click here

How do I earn miles?

You earn miles when your ticket shows the name registered in your DISTANCIA profile and you must provide your frequent traveler number when making a reservation or checking-in at counters.

I traveled with an airline partner of Tame Millas DISTANCIA, what should I do to validate my mileage accrual?

Send a copy of your boarding pass, ticket and frequent traveler number of Tame Millas DISTANCIA to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Your flights will be registered and the airline partner will validate your documentation. This process can last up to 45 working days.

Notice that the mileage you earn will depend on the chosen fare.

How many miles do I need to get a free ticket?

If you wish to fly with Tame, check the following mileage redemption chart:

If you wish to fly with Taca in economy class, the number of miles you need to have a free ticket depends on route, availability and fare.

For an online estimate of the mileage you need to travel with TACA, click here.

What are the airlines with which I can use Millas DISTANCIA?

You can fly with any of our airline partners: Taca, United, Avianca, Iberia and TACA Regional.

Can I request a free one-way ticket?


 
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